FAQ
I have questions about shipping + returns.
Please head over to our shipping + returns page.
How long will it take until I receive my order?
Products are handmade and most are made to order. Most orders are ready to ship within 3-5 business days. Once your package is in the mail, shipping speed is determined by your selected shipping method.
Do you rush orders?
If your order is time-sensitive, please contact me so we can make arrangements to make sure you get your package by a specified date. Additional fees may apply.
Do you do custom sizes?
Yes, please contact me with details.
Do you offer wholesale?
Yes, please email me and let me know about your shop: nache(@)creativeroute.com.
If your question wasn't answered here, please email me: nache(@)creativeroute.com.